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← Field Notes

March 25, 2026

technology

Filed from Northern California, March 25, 2026.

Day 1 of Shoptalk and AI is running the show.

Day 1 of Shoptalk and AI is running the show. AI search. AI agents. AI checkout. AI merchandising. AI-generated lifestyle imagery. AI-powered returns. AI direct mail. AI delivery. Every single booth, every keynote, every startup pitch, AI wasn't a track. It was THE track.

A few companies that caught my attention in the mix:

Autolane | Building air traffic control for autonomous delivery. Smart curbside signs coordinating robots to self-driving vehicles at retail locations. Already at Simon Property Group malls, projecting 10M autonomous vehicles by 2030. 🛠️ Ben Seidl

Redo | Utah's start-up commerce tech wranglers. Turning every post-purchase moment into revenue. AI-powered returns, claims, and an agentic catalog managing the full customer lifecycle after checkout. 🚀 Sterling Snow

PostPilot | Love it when the AI meets the physical world and back to the basics!  Launched AcquisitionAI, a self-learning engine automating direct mail prospecting across 200M consumers. HexClad seeing 5x+ incremental ROAS. AI is making physical mail smarter than most paid ads. 💪 Neal Goyal

Day 1 and the message is clear, AI is shipping.

#Shoptalk #RetailInTheAgeOfAI #AI #AgenticCommerce #OpenAI #Wayfair #Autolane #Redo #PostPilot #AIWrangler

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